Friday, January 27, 2006
Bad AttitudeI shall not list any names here.
First of all, I have been to this place and I have aliased with the staff there for quite a number of times. Personally, my impression of this place and its services has not been good. The service is lousy and the attitude of the staffs is bad. To make things worse, the way they work is as though we are the service provider and not the other way around.
With the number of staffs at work there, they could easily handle 1 major event and carry on their daily tasks at the same time. However, they insist that they could only handle the event and stop their daily tasks/services. In addition, their daily tasks/services do not come at the convenience of the consumers. Instead, we, the consumers, are to adjust to fit into their time slots. How screw up is that?
Anyway, back on track, I was aliasing with the staffs again today. Basically, this was the conversation -
Me: Hi, I am Kenneth. I would like to book an appointment for XXX. Could you help me to check if this is possible?
Staff A: Sorry, I am not in charge of this. I'll get the other guy.
Me: Sure.
Staff B: Hi! May i know what is it regarding?
Me: I would like to book an appointment for XXX. Could you help me to check if this is possible?
Staff B: Hold on. I'll check.
Me: Ok.
(And he goes to check for 2 solid minutes)
Staff B: Sorry, what is it that you are checking again?
At this point, I seriously felt like reaching through the phoneline and slap him. To make matters worse, after another round of explanation, Staff B said that he wasn't in charge of the issue either and I need to look for another guy who is on leave until next week. How screw up is this? Sucks.
On a separate note, I just finished watching Gundam Seed Destiny (Courtesy of Chin Hong who downloaded the series and lent it to me). As usual, the 1st series (Gundam Seed) was better than the sequel. Despite the awesome gundams and cooler battleships, GSD lacks the depth that GS possessed. The emotions of the characters were very strongly portrayed in GS. For GSD, the lead character went through character development for 40 over episodes, only to be crashed by the main character of the 1st season. To sum it, the developers are just using GSD to earn more, especially after the popularity of GS.
The Origin. 1/27/2006 08:14:00 pm